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Home » School Rules

Policies and Procedure





Regular attendance at SFIS is extremely important for your child to settle in well. Routine becomes part of the child’s day. You are encouraged to visit your child in the school at any time.


Parents will:

  • Notify the SFIS Administrative Department by 8:00am if your child is not coming in.


Upon arrival, parents must:

  • Turn over bags, feeding bottles to SFIS staff.
  • Label soothers and put all bottles that need to be kept cold in the refrigerator.
  • Talk to staff member and relate how your child’s night and morning went.
  • Take time to settle   your child and say goodbye.


            Upon departure, parents must:

  • Make personal contact with the staff member
  • Check the child’s belonging if it is complete and nothing is missing.


SFIS staff will:

  • Phone parents or guardians when a child has missed three consecutive days of daycare.
  • Establish with parents or guardians the reason for the absence.
  • If after 2 weeks the SFIS staffs have been unable to reach the parents, the child will be dismissed from the program.



SFIS Management deems to strictly follow these Hours of operations and observance of Public Holidays.


The SFIS Infant Care and  Preschool operates from Mondays to Fridays form 7:00am -5:00pm. Activities within the program will be monitored and adjusted accordingly, in consultation with parents, daycare staffs and other involved professionals to promote ongoing development.



A child will be released only to parent or his/her legal guardian unless otherwise indicated on the registration form.


  1. The staff must be notified in writing of any alternate arrangements
  2. A pick up card issued by SFIS must be presented to the school’s staff.
  3. Picture identification will be required if the person is not known to SFIS Staff.
  4. Children will not be released to anyone under the age of 12.




  • Parents must provide a copy of any custody order and photo of non-custodial parent.
  • If non-custodial parent insists that the child b released to them; the caregiver will:
  1. Calmly state the SFIS release of children policy.
  2. Ensure all children and staff are safe.
  3. Contact custodial parent.
  4. Call the right agency if the parent tries to leave with the child.



It is your responsibility to pick up your child on time. Although allowances will be made for emergencies, a parent who picks up their child after the scheduled pick-up time  will be charged a late fee of $1.00 for every half  hour late. Transportation to and from San Francisco International School is the responsibility of each parent. If you have transportation difficulties, please notify the staff immediately.

Children must be picked up within 30 minutes of the posted closing time (6pm).


  1. The staff will make all attempts to call contact numbers including emergency contact numbers.
  2. The Administrative department will inform Accounting Department of the incident so it can be out on their next month’s billing.



For children who requires immediate medical attention, staff will call emergency services to respond.


  1. Staff of SFIS will phone emergency transportation and/or medical attention when they deem it necessary for a child in their care.
  2. The staff at SFIS will then call parents or emergency contacts to inform them.




Fees are to be paid within 3 business days of the first of each month. Fees are based on enrollment not attendance (No free decreases for sick/missed days or statutory holidays)


  1. If the parent/guardian becomes ineligible for an installment payment due to whatever reason, they will be responsible for paying the full monthly fee.
  2. It is the parent/guardian’s responsibility to keep all information (i.e. relationship status, work/school status,  family income, reason for care, address, phone number etc… ) current with the SFIS.
  3. Monthly fees must be paid within the first 3 business days at the beginning of each month.
  4. If the fees are outstanding after the first 3 business days of the month the child will not be accepted at the daycare on the 4th business day or any other day until the fees are paid in full.



SFIS requires 2 weeks written notice for a child to be withdrawn from the school. Please use form attached to the application package. Discharge procedure will be used for every child discharged.


Children will be discharged for the following reasons:

*       Family is moving

*       Parents or guardians have removed child

(Discharge Notification will be filled out on all children being discharged from the program.



If a parent/guardian or emergency contact who appears to be intoxicated arrives at the Centre to pick up a child; the daycare staff will not release the child.


Daycare staff will:

*       Offer to call a relative or friend to pick up the parent and child.

*       Offer to call a cab.

*       Inform the parent that if he/she chooses to drive with or without the child, the educator will inform the police immediately.



SFIS has been carefully designed to ensure it is a safe, comfortable environment6 that will accommodate the abilities and needs of all children. Our goal is to promote good health, safety and nutrition. Eating nutritious food is an important part of each child’s day.


School staff will provide:

  • Offer clean, well-maintained, safe environment with nutritious food for snacks an lunch.
  • Opportunities for learning how to take care of their bodies and develop self-help skills.
  • Opportunities for both rest and exercise with indoor and outdoor activities daily.
  • Welcome mothers to breast feed their child and provide support for breast feeding.
  • Provide comfortable and relaxed environment for the children and the parents.
  • Formula must be provided by the parent.
  • Encourage children to eat variety of foods but be sensitive to individual food preferences and cultural references.
  •  Post children’s allergies in the kitchen (Parents must make staff aware of any food allergies.)
  • Inform parents of any significant changes in the eating habits of their child.
  • Model healthy attitudes towards food and meal times.
  • Model healthy attitudes towards washing hands before and after meals and brushing teeth after eating.
  • Discourage candy, gum, pop or other junk food.
  • All babies will be held during bottle feeding.
  • Toddlers are required to lie down or sit on the couch when they have a bottle.
  • Staff will discard any unused liquid in bottles or cups to prevent the spread of germs.
  • Staff will allow children time to eat and drink at their own pace.
  • Staff will respect the parent’s decision as to when and what solid foods will be introduced.



Parents and guardians need to inform the daycare staff in writing if their child has any allergies.


  1. Required forms will be provided by staff as soon as an allergy is reported .
  2. Allergies will be posted in the kitchen for all the staff to see.
  3. Parents will be informed immediately of any allergy attack and the steps taken.



We value our clients health as well as the health of the staff without healthy staff we are unable to provide effective care.


You will need to keep your child at home or make alternate arrangements for the following conditions:

*       Fever over 38.3 C

*       Infected eyes or skin

*       Any type of contagious or communicable disease such as flu, measles, mumps, rubella or chicken pox.

*       Immediately report to staff any contagious or communicable disease.

*       Unexplained diarrhea or loose stool combined with nausea, vomiting or abdominal cramps.

*       An acute cold with fever, runny nose and eyes, a “croupy” cough or congested to the point that he/she has heavy breathing.

If a child becomes sick at SFIS school, the parent or if parent is unable to be reached, the person authorized to pick up in the case of an emergency will be called and asked to pick up the child. The staff will isolate the child from the other children and make him/her as comfortable as possible but will not administer medication.

Please keep the child at home until she/he  is well enough to attend.



Infants and toddler all come with their individual sleeping patterns. SFIS will try to meet the patterns while getting them into the routine of the school.


  1. Each day after lunch will be rest time. The length of naps depends on the individual child. Other naps are on a as needed basis.
  2. During the nap, infants will sleep on their backs until they can reposition themselves during sleep.
  3. Blankets, teddy bears and other comfort items may be brought form home to be used at nap time to help a child adjust to the school environment.
  4. Naps are not mandatory. Children who have outgrown naps will have quiet time, read books, do puzzles or other appropriate activities.



The school will take the children off premises for walks or field trips. SFIS will inform parents ahead of time about field trips.


  1. Staff/child ratios will be maintained on all walks or field trips.
  2. First aid kit and emergency cards with updated information and photo of child will be brought on all field trips or walks.
  3. A signed informed consent form must be received from the parent/guardian of the child prior to any field trips.



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Today : 8
Yesterday : 50
Month : 168
Year : 00005907
Total :00063705